FAQs

1. What types of jackets do you offer?
We offer different types of jackets at durvio.com, including casual jackets, formal jackets, and outdoor jackets. Our selection is available in different materials, colors, and patterns to suit any occasion.

2. How do I place an order?
To purchase, simply visit our store, select your desired jacket, select the color and size, and press the "Add to Cart" button. Once you're ready, proceed to checkout to complete the purchase.

3. What do you accept as a payment?
We accept various payment modes like PayPal, and other safe payment options so that you can shop with us easily.

4. What is your refund policy?
We wish for you to be completely satisfied with your purchase. You can exchange or get a full refund for your jacket if you are not satisfied with it within 30 days of order receipt as long as it remains in original condition.

5. How do I track my order?
Once your order goes out, you will receive an email with a tracking number in a confirmation email. You can track your order through our site or on the carrier's site.

6. Do you ship internationally?
Yes, we do ship internationally! Check our shipping policy for the specific information regarding shipping charges and delivery dates.

7. Where is your shop?
Our shop is located at 38 Park Rd, London, N8 8TD, United Kingdom. You are free to visit us within our working hours or shop online at durvio.com.

7. How can I contact customer support?
If you have any queries or need assistance, please feel free to contact our customer support team at:

Support Time: 24/7
Store Phone: +44 7577388684
Store Email: support@durvio.com
Store Address: 38 Park Rd,London,N8 8TD,United Kingdom